Service system

Remote AR O&M includes

supporting remote control of programs, as well as application expansion such as thermal analysis, vibration diagnosis, endoscope, simulation acquisition, data quality assurance, status detection and health assessment, intelligent diagnosis and life prediction, and equipment and work order management.
Training guarantee

Company new employee training system
Department new employee training courses
On-the-job system and standardized training
On-the-job international and industry standard training
On-the-job maintenance cases, on-site application training
Qualified employee assessment
Company online magic academy training and assessment
Service evaluation and assessment
Satisfaction continues to improve

Company-level research and customer communication
Service platform 400 return visits
Regular door-to-door service and return visits
Public account satisfaction evaluation push and collection
Product satisfaction analysis and improvement
Service digital management and improvement
Server response

Sound customer product service files
Sufficient spare parts supply capacity
R&D, production, sales and service linkage response mechanism
Three-level guarantee service for service engineers, technical support, R&D backbones and experts 7*24 hours telephone service response
Free on-site maintenance of software and hardware within the warranty period